PAYMENT TERMS

U.S. Lock offers open account terms of 1% 15 Net 30 for qualified and approved
credit. Other orders may be pre-paid in advance with credit card or telephone
check. For your convenience, we accept VISA, MasterCard, Discover and
American Express. Payments made with a credit card are not eligible for cash
discount. All past due accounts are subject to a service charge of 1.5% per
month. A $25 dollar processing fee will be charged for all returned checks.
Venue and jurisdiction is established in Duval County Florida in accordance with
the laws in the state of Florida. Customer agrees that any credit balances issued
must be applied within one (1) year of issuance. If not applied or requested by
Customer within one (1) year of issuance, any balance will be subject to
cancellation, and U.S. Lock shall have no further liability.

NEW ACCOUNTS

To establish an open account with U.S. Lock, complete the enclosed credit
application and return it to our Credit Department (Fax: 1-800-333-3600). All
applications are subject to review, business verification and approval. Initial
shipments for accounts awaiting credit approval require payment by credit card
or telephone check.

FREIGHT

Orders are shipped United Parcel Service or best route of our choice. F.O.B.
nearest branch. U.S. Lock will pay freight on orders of $500.00 or more
anywhere in the continental United States. Safes and selected items are
shipped truck freight collect with no freight allowance. Separate policy applies.
See pages 144 & 277 of catalog for details.

FREIGHT EXCEPTIONS:

1. New U.S. Lock customers will receive free freight on their first order over
$250. U.S. Lock Authorized Dealers receive free freight on all orders over
$250. Dealer Program rules apply. See ad in front of catalog for details.

2 . U.S. Lock Customer Care Policy on Safe Orders -It is the customer’s
responsibility to inspect a safe prior to accepting delivery from the freight
carrier. Any shipment that appears visibly damaged should be refused. If a
shipment is accepted and concealed damage is discovered upon further
inspection, the customer must, within 24 hours of having accepted delivery,
notify their U.S. Lock sales representative. U.S. Lock shall have no liability
for any claims or damages not reported within 24 hours of having accepted
delivery from the carrier. Residential deliveries, special handling, lift gate
requirements and shipping out of your region are subject to additional
charges. Non-UPSable Safes only.
CUSTOMERS MUST INSPECT SAFES !!!

SHIPMENTS

Due to the expense of order processing, U.S. Lock will apply a $10.00
surcharge to any order under $50.00.

PRICES

Prices on stocked items are subject to change without notice and are not
guaranteed. All orders, including back orders will be billed at the price in effect
on the date of shipment. Quantity discounts are available on most items and are
quoted on an individual basis. Special Order items require Purchase Order
and/or deposit.

BACKORDERS

Unshipped merchandise from your original order, if valued at $50 or more, will
be shipped when merchandise is available within thirty (30) days. Merchandise
not shipped within thirty (30) days will be automatically cancelled.

SPECIAL NOTE

When calling U.S. Lock, please use your account or telephone number when
referring to payments or other inquiries. Orders received before 5 p.m. local time
are usually shipped the same day, if the correct item numbers are given. This
catalog supersedes all previous catalogs and price lists with the exception of
the dated monthly specials or sale flyers. U.S. Lock is not responsible for
typographical errors or errors of omission.

HOURS

Our sales office is open Monday through Friday 8:30 a.m. to 8:00 p.m. Eastern
Time. Orders may be faxed 24 hours a day to our toll free number and will be
processed by no later than the following business day. Orders or messages may
also be left on your account representative's voice mail box by dialing their
extension on a touch tone phone. Should your account manager be unavailable,
you will be given the option to place your order with our sales support team.

RETURN GOODS POLICY - CUSTOMER SERVICE

1. (A) All returned merchandise including over-shipments, defects, repairs, cancellations, refusals, wrong shipments, etc., are to be handled by an Account Manager. Unauthorized returns will not be accepted.
(B) All discrepancies (Shortages, incorrect shipments, etc.), must be claimed
within 5 days after receipt of material. All other requests for returns must
be submitted within 30 days of invoice date. Counter pick-up orders must
be inspected for discrepancies at the time of the physical pick-up of that
order before leaving the counter.
(C) Safes delivered by common carrier (truck) must be inspected upon receipt.
Any claims must be reported to a U.S. Lock Account Manager within
24 hours.

2. (A) Price differences must be submitted for verification within 30 days
of invoice.
(B) No returns under $20.00 (twenty) will be accepted. Credit only will be
issued when applicable.

RETURN PROCEDURE

3. (A) RGAs will be issued for over-shipments, defects, repairs, cancellations,
and wrong shipments.
(B) No returns will be accepted unless accompanied by an RGA and/or
U.P.S. tag. (No tag is necessary for returns out of the
continental U.S.)
(C) RGAs may be requested from U.S. Lock by contacting an Account
Manager with the following information.
• The invoice number, item number & quantity.
• The reason for wanting to return the merchandise.
• In the case of defects, a specific description of the defect is required.
(So U.S. Lock can make the necessary corrections.)
(D) Only merchandise that has been authorized on the RGA with the
weight identified on the tag will be accepted for inspection. Adding
merchandise to an already existing RGA is unacceptable,
and credit will not be issued.
(E) There will be a 25% restocking charge on merchandise returned or
refused for reasons other than defects or incorrect shipments.
Customers will be charged freight on their error.
(F) All Security Hardware, Electronic Access Control and Machinery are
subject to the manufacturer's return policy.
(G) Under no circumstances will U.S. Lock accept returned
merchandise over $50.00 that has been used and deemed not
defective.
(H) RGA expiration - 90 days from date of issue.

EXCEPTIONS TO RETURN POLICY

4. (A) The following products are non-returnable and require an order
confirmation form signed by the customer in order to avoid any
discrepancies: Special Orders, Key Machines, software,
computerized equipment, code books, disks, computer software
or instruction manuals.
(B) All electronic devices, such as strikes, magnets, access control
units, key machines, wireless devices and biometric units, etc.,
as well as problems with finishes, are subject to manufacturers’ return
policy and may be repaired & returned solely at the manufacturer's
discretion.
(C) In the case of damaged or opened shipping cartons, a damage report
must be filed with the carrier before accepting the shipment.
Original box must be presented to the carrier.
SPECIAL ORDERS
5. (A) Special factory ordering is a service we provide for U.S. Lock
customers.
(B) All Non-Stock Special Orders must be accompanied by a written P.O.
confirmation from the customer specifying exact item numbers and
quantities, a deposit may be required.
(C) No Special Ordered item may be returned, under any circumstance,
except for a factory defect & then an RGA from our vendor is required
first.

SPECIAL ORDERS

5. (A) Special factory ordering is a service we provide for U.S. Lock
customers.
(B) All Non-Stock Special Orders must be accompanied by a written P.O.
confirmation from the customer specifying exact item numbers and
quantities, a deposit may be required.
(C) No Special Ordered item may be returned, under any circumstance,
except for a factory defect & then an RGA from our vendor is required
first.

LIMITED WARANTEE:

Items not manufactured by U.S. Lock are warranted and guaranteed only to
the extent and in the manner warranted and guaranteed to Customer by the
original manufacturer of such goods.
ALL OTHER WARRANTIES ARE EXCLUDED, WHETHER EXPRESSED OR
IMPLIED, BY OPERATION OF LAW OR OTHERWISE, INCLUDING ALL
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. U.S. LOCK'S LIABILITY HEREUNDER, AND
CUSTOMER'S EXCLUSIVE REMEDIES HEREUNDER, EITHER IN
CONTRACT OR IN TORT OR PURSUANT TO STATUTE, FOR BREACH OF
WARRANTY OR FOR NEGLIGENCE, ARE EXPRESSLY LIMITED TO THE
GIVING OF CREDIT OR REPLACEMENT. U.S. LOCK MUST BE GIVEN
WRITTEN NOTICE IDENTIFYING THE DEFECTIVE GOODS AND
SPECIFYING THE DEFECT WITHIN TEN (10) DAYS AFTER RECEIPT OF
THE GOODS BY CUSTOMER. U.S. LOCK MUST ALSO BE GIVEN THE
OPPORTUNITY TO INSPECT THE ALLEGEDLY DEFECTIVE GOODS,
AND IF REQUESTED BY U.S. LOCK, THE ALLEGEDLY DEFECTIVE
GOODS MUST BE RETURNED TO U.S. LOCK. FAILURE TO GIVE
REQUIRED NOTICE WITHIN THE TIME PROVIDED, OR FAILURE TO
RETURN ALLEGEDLY DEFECTIVE GOODS TO U.S. LOCK FOLLOWING
U.S. LOCK'S REQUEST CONSTITUTES A WAIVER OF ALL CLAIMS
AGAINST U.S. LOCK. U.S. LOCK'S RESPONSIBILITY TO GIVE CREDIT OR
REPLACEMENT IS LIMITED TO THE EXTENT THAT U.S. LOCK IS ABLE TO
OBTAIN EQUIVALENT CREDIT OR REPLACEMENT FROM THE ORIGINAL
MANUFACTURER OF SUCH GOODS. CUSTOMER AND U.S. LOCK AGREE
THAT U.S. LOCK SHALL NOT BE LIABLE DIRECTLY OR INDIRECTLY FOR
ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR INDIRECT DAMAGES
IN ANY WAY ARISING FROM THE SALE, HANDLING, INSTALLATION, OR
USE OF THE GOODS SOLD OR FROM ANY OTHER BREACH OF THIS
DOCUMENT, ANY PURCHASE ORDER OR ANY OTHER AGREEMENT
BETWEEN CUSTOMER AND U.S. LOCK.

U.S. Lock offers the ability for its customers to pay via 'phone check'.
U.S. Lock has implemented a policy facilitating the use of electronic payment
(ACH debits) technology for the movement of funds processed by phone
checks. By agreeing to utilize this form of payment, the customer authorizes
U.S. Lock to initiate an ACH debit entry to the payer's checking account and
customer hereby authorizes U.S. Lock to do so. Customer's authorization
shall remain in full force and effect until U.S. Lock has been notified in writing
of its termination and has been provided a reasonable opportunity to act on it.

©2008 U.S. Lock - Long Island, N.Y. 11717